Delivery software for
Small Parcel & Ecommerce

Connect planning, dispatch, drivers and customers in one platform built for high-volume delivery operations. Optimise routes, simplify driver workflows, provide real-time delivery visibility and keep customers informed across every mile.

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Trusted by leading eCommerce brands

Delivery software built for high-volume parcel operations

Radaro is an enterprise delivery management platform built for organisations managing high-volume, time-sensitive small parcel and e-commerce deliveries.

We connect planning, operations, drivers and customers to optimise routes, increase delivery efficiency, simplify driver workflows and provide real-time visibility across the last-mile.

Challenges

Challenges

Does this sound like your ecommerce operation?

High delivery volumes make planning difficult

Thousands of daily stops, tight delivery windows and changing conditions make manual or static route planning inefficient and difficult to scale.

High delivery volumes make planning difficult

Thousands of daily stops, tight delivery windows and changing conditions make manual or static route planning inefficient and difficult to scale.

Your back office lacks real-time visibility

Once drivers are on the road, teams struggle to track delivery progress, delays and exceptions across the network.

Your back office lacks real-time visibility

Once drivers are on the road, teams struggle to track delivery progress, delays and exceptions across the network.

Customers are left wondering where their parcel is

Inaccurate ETAs and limited communication drive unnecessary "where is my order?" enquiries and create a poor delivery experience.

Customers are left wondering where their parcel is

Inaccurate ETAs and limited communication drive unnecessary "where is my order?" enquiries and create a poor delivery experience.

Failed deliveries quickly increase cost-to-serve

Missed delivery windows, inaccessible locations and unsuccessful delivery attempts create costly re-deliveries and additional handling.

Failed deliveries quickly increase cost-to-serve

Missed delivery windows, inaccessible locations and unsuccessful delivery attempts create costly re-deliveries and additional handling.

Proof of delivery is inconsistent

Missing photos, signatures or delivery details make disputes harder to resolve and leave customer service teams without a reliable audit trail.

Proof of delivery is inconsistent

Missing photos, signatures or delivery details make disputes harder to resolve and leave customer service teams without a reliable audit trail.

Drivers spend too much time on the road

Inefficient routing and sequencing increase kilometres travelled, reduce deliveries per shift and make it harder to maximise fleet and driver productivity.

Drivers spend too much time on the road

Inefficient routing and sequencing increase kilometres travelled, reduce deliveries per shift and make it harder to maximise fleet and driver productivity.

Use Cases

Use Cases

Use Cases

Built for every part of your ecommerce operation

Managers

Drivers

Customers

Executives

Managers

Cost-efficient route optimisation

Radaro’s route optimisation engine is second to none when it comes to efficient delivery planning and sequencing. Our software takes into account a range of operational constraints, including vehicle capacity, driver availability, breaks, restrictions, and more. By factoring in these unique variables, Radaro helps you optimise your delivery routes and streamline your operations like never before.

Zone-based capacity management

Efficiently streamline the management of delivery slot availability across regions with zone-based capacity handling. Offer customers the flexibility to choose their preferred delivery date and time window, while the backend dynamically adjusts the availability of delivery slots in response to customer selections and submissions.

Realtime low feedback escalations

Gain real-time email and API notifications for customer negative feedback generated through a 5-star rating system. This enables management teams to promptly and efficiently address customer disputes and complaints, ensuring timely resolution.

Managers

Drivers

Customers

Executives

Managers

Cost-efficient route optimisation

Radaro’s route optimisation engine is second to none when it comes to efficient delivery planning and sequencing. Our software takes into account a range of operational constraints, including vehicle capacity, driver availability, breaks, restrictions, and more. By factoring in these unique variables, Radaro helps you optimise your delivery routes and streamline your operations like never before.

Zone-based capacity management

Efficiently streamline the management of delivery slot availability across regions with zone-based capacity handling. Offer customers the flexibility to choose their preferred delivery date and time window, while the backend dynamically adjusts the availability of delivery slots in response to customer selections and submissions.

Realtime low feedback escalations

Gain real-time email and API notifications for customer negative feedback generated through a 5-star rating system. This enables management teams to promptly and efficiently address customer disputes and complaints, ensuring timely resolution.

Managers

Drivers

Customers

Executives

Managers

Cost-efficient route optimisation

Radaro’s route optimisation engine is second to none when it comes to efficient delivery planning and sequencing. Our software takes into account a range of operational constraints, including vehicle capacity, driver availability, breaks, restrictions, and more. By factoring in these unique variables, Radaro helps you optimise your delivery routes and streamline your operations like never before.

Zone-based capacity management

Efficiently streamline the management of delivery slot availability across regions with zone-based capacity handling. Offer customers the flexibility to choose their preferred delivery date and time window, while the backend dynamically adjusts the availability of delivery slots in response to customer selections and submissions.

Realtime low feedback escalations

Gain real-time email and API notifications for customer negative feedback generated through a 5-star rating system. This enables management teams to promptly and efficiently address customer disputes and complaints, ensuring timely resolution.

Managers

Drivers

Customers

Executives

Managers

Cost-efficient route optimisation

Radaro’s route optimisation engine is second to none when it comes to efficient delivery planning and sequencing. Our software takes into account a range of operational constraints, including vehicle capacity, driver availability, breaks, restrictions, and more. By factoring in these unique variables, Radaro helps you optimise your delivery routes and streamline your operations like never before.

Zone-based capacity management

Efficiently streamline the management of delivery slot availability across regions with zone-based capacity handling. Offer customers the flexibility to choose their preferred delivery date and time window, while the backend dynamically adjusts the availability of delivery slots in response to customer selections and submissions.

Realtime low feedback escalations

Gain real-time email and API notifications for customer negative feedback generated through a 5-star rating system. This enables management teams to promptly and efficiently address customer disputes and complaints, ensuring timely resolution.

Case Studies

Case Studies

Don’t just take our word for it

Frequently asked questions

Frequently asked questions

FAQs

How can small parcel delivery software improve delivery operations?

Small parcel delivery software connects planning, dispatch, drivers and customers in one platform. Radaro helps high-volume delivery operations optimise routes, elevate customer and driver experiences, reduce manual processes, and gain real-time visibility across every delivery.

How can small parcel delivery software improve delivery operations?

Small parcel delivery software connects planning, dispatch, drivers and customers in one platform. Radaro helps high-volume delivery operations optimise routes, elevate customer and driver experiences, reduce manual processes, and gain real-time visibility across every delivery.

Can Radaro optimise routes for high-volume parcel deliveries?

Yes. Radaro\’s route optimisation accounts for real-world requirements including delivery locations, time windows, vehicle capacity, driver availability, shifts, breaks, traffic and road restrictions. This helps teams efficiently plan and sequence large volumes of deliveries.

Can Radaro optimise routes for high-volume parcel deliveries?

Yes. Radaro\’s route optimisation accounts for real-world requirements including delivery locations, time windows, vehicle capacity, driver availability, shifts, breaks, traffic and road restrictions. This helps teams efficiently plan and sequence large volumes of deliveries.

How does Radaro help reduce failed deliveries?

Radaro combines more accurate delivery planning with proactive customer notifications, live tracking and dynamic ETAs to give customers greater visibility over when their parcel will arrive. Drivers can also access detailed job information to help complete deliveries successfully the first time.

How does Radaro help reduce failed deliveries?

Radaro combines more accurate delivery planning with proactive customer notifications, live tracking and dynamic ETAs to give customers greater visibility over when their parcel will arrive. Drivers can also access detailed job information to help complete deliveries successfully the first time.

How does Radaro improve the delivery experience for customers?

Radaro keeps customers informed throughout the delivery lifecycle with proactive SMS and email notifications, accurate delivery windows, real-time tracking and post-delivery feedback. This creates greater certainty for customers while reducing “where is my order?” enquiries.

How does Radaro improve the delivery experience for customers?

Radaro keeps customers informed throughout the delivery lifecycle with proactive SMS and email notifications, accurate delivery windows, real-time tracking and post-delivery feedback. This creates greater certainty for customers while reducing “where is my order?” enquiries.

How does Radaro help with proof of delivery?

Radaro provides configurable digital proof-of-delivery workflows including photos, signatures, document scanning, timestamps and job completion information. This creates a clear audit trail for every delivery and helps teams resolve customer enquiries and disputes faster.

How does Radaro help with proof of delivery?

Radaro provides configurable digital proof-of-delivery workflows including photos, signatures, document scanning, timestamps and job completion information. This creates a clear audit trail for every delivery and helps teams resolve customer enquiries and disputes faster.

Can Radaro support both owned fleets and delivery partners?

Yes. Radaro provides visibility across owned fleets, contractors and delivery partners in one platform, helping businesses maintain consistent delivery workflows, customer communication and performance visibility across their network.

Can Radaro support both owned fleets and delivery partners?

Yes. Radaro provides visibility across owned fleets, contractors and delivery partners in one platform, helping businesses maintain consistent delivery workflows, customer communication and performance visibility across their network.

Can Radaro integrate with our e-commerce and existing business systems?

Yes. Radaro can integrate with ERP, order management, e-commerce and other back-office systems through APIs, connecting delivery execution with the wider business and reducing manual data handling.

Can Radaro integrate with our e-commerce and existing business systems?

Yes. Radaro can integrate with ERP, order management, e-commerce and other back-office systems through APIs, connecting delivery execution with the wider business and reducing manual data handling.

Deliver better customer experiences

See Radaro's delivery software for high-volume parcel operations in action.

Deliver better customer experiences

See Radaro's delivery software for high-volume parcel operations in action.

Deliver better customer experiences

See Radaro's delivery software for high-volume parcel operations in action.

Deliver better customer experiences

See Radaro's delivery software for high-volume parcel operations in action.