Delivering Better Customer Experiences
Delivering Better Customer Experiences
Keep customers informed with real-time driver tracking and automated notifications.
Keep customers informed with real-time driver tracking and automated notifications.
10,000+ daily users
50% reduction in admin workload
100% reduction in ‘where is my order’ calls
2.5M+ customer notifications sent monthly
10,000+ daily users
10,000+ daily users
50% reduction in admin workload
-100% in ‘where is my order’ calls
2.5M+ notifications sent monthly
10,000+ daily users
10,000+ daily users
50% reduction in admin workload
-100% ‘where is my order’ calls
2.5M+ notifications sent monthly
10,000+ daily users
Trusted by leading global enterprise brands
Trusted by leading global enterprise brands
How we Help
The Radaro Difference
How we Help
The Radaro Difference
Industry Challenges
Industry Challenges
Customers don’t know where their delivery is
Operations teams lack visibility
Operations teams lack visibility
‘WISMO’ calls create significant admin workload
‘WISMO’ calls create significant admin workload
Delivery updates are unreliable
Delivery updates are unreliable
Customer feedback is difficult to capture at scale
Customer feedback is difficult to capture at scale
The delivery is coming at an inconvenient time
The delivery is coming at an inconvenient time
How Radaro Solves It
How Radaro Solves It
Real-time driver tracking and branded tracking portals
Give dispatchers a real-time operational view
Give dispatchers a real-time operational view
Reduce inbound calls with proactive push notifications
Reduce inbound calls with proactive push notifications
Accurate ETAs and live delivery status updates
Accurate ETAs and live delivery status updates
Automatically collect delivery feedback post interaction
Automatically collect delivery feedback post interaction
Allow self-scheduling delivery dates and time windows
Allow self-scheduling delivery dates and time windows
Industry Challenges
Customers don’t know where their delivery is
Operations teams lack visibility
‘WISMO’ calls create significant admin workload
Delivery updates are unreliable
Customer feedback is difficult to capture at scale
The delivery is coming at an inconvenient time
How Radaro Solves It
Real-time driver tracking and branded tracking portals
Give dispatchers a real-time operational view
Reduce inbound calls with proactive push notifications
Accurate ETAs and live delivery status updates
Automatically collect delivery feedback post interaction
Allow self-scheduling delivery dates and time windows
Differentiators
The business impact of real-time driver tracking
Differentiators
The business impact of real-time driver tracking
Increase operational visibility
Increase operational visibility
Reduce WISMO enquiries
Reduce WISMO enquiries
Reduce WISMO enquiries
Create awesome customer experiences
Create awesome customer experiences
Create awesome customer experiences
Automate customer communications
Automate customer communications
Strengthen your brand
Strengthen your brand
Capture more customer feedback
Capture more customer feedback
Capture more customer feedback
Capture more customer feedback
Reduce admin workload
Reduce admin workload
Reduce admin workload
How It Works
How Radaro’s real-time driver tracking works
How It Works
How Radaro’s real-time driver tracking works
01.
Schedule the Delivery
Schedule deliveries and set customer delivery windows to create a seamless delivery experience.
02.
Send Proactive Notifications
Automatically send branded SMS and email notifications to keep customers informed before, during, and after delivery.
03.
Provide Real-Time Driver Tracking
Customers can track their delivery through a branded tracking portal, while operations teams gain a live view of every delivery in progress.
04.
Keep Customers Updated
Provide accurate ETAs, live delivery status updates, and proactive communications that reduce uncertainty and WISMO enquiries.
05.
Capture Proof of Delivery & Feedback
Capture proof of delivery and customer feedback instantly, providing a complete record of every delivery.
01.
Schedule the Delivery
Schedule deliveries and set customer delivery windows to create a seamless delivery experience.
02.
Send Proactive Notifications
Automatically send branded SMS and email notifications to keep customers informed before, during, and after delivery.
03.
Provide Real-Time Driver Tracking
Customers can track their delivery through a branded tracking portal, while operations teams gain a live view of every delivery in progress.
04.
Keep Customers Updated
Provide accurate ETAs, live delivery status updates, and proactive communications that reduce uncertainty and WISMO enquiries.
05.
Capture Proof of Delivery & Feedback
Capture proof of delivery and customer feedback instantly, providing a complete record of every delivery.
01.
Schedule the Delivery
Schedule deliveries and set customer delivery windows to create a seamless delivery experience.
02.
Send Proactive Notifications
Automatically send branded SMS and email notifications to keep customers informed before, during, and after delivery.
03.
Provide Real-Time Driver Tracking
Customers can track their delivery through a branded tracking portal, while operations teams gain a live view of every delivery in progress.
04.
Keep Customers Updated
Provide accurate ETAs, live delivery status updates, and proactive communications that reduce uncertainty and WISMO enquiries.
05.
Capture Proof of Delivery & Feedback
Capture proof of delivery and customer feedback instantly, providing a complete record of every delivery.
Case Studies
Real results from Radaro customers
Case Studies
Real results from Radaro customers
Frequently asked questions
FAQs
Frequently asked questions
FAQs
How does Radaro reduce “Where Is My Order” (WISMO) enquiries?
Radaro reduces WISMO enquiries by proactively keeping customers informed throughout the delivery journey. Automated SMS and email notifications provide customers with access to real-time driver tracking, accurate ETAs and live delivery status updates through a branded tracking portal.
Can the customer tracking portal be customised to match our brand?
Yes. Radaro’s branded tracking portal lets you create a consistent customer experience beyond checkout and throughout the delivery journey.
How do automated delivery SMS and email notifications work?
Radaro automatically sends SMS and email notifications at key stages of the delivery journey, keeping customers informed before, during and after delivery without requiring teams to manually send updates.
What can customers see with real-time delivery tracking?
Customers can use a secure tracking link to view their driver’s real-time location, accurate ETA, delivery status and key delivery information.
How does Radaro help reduce delivery administration costs?
Real-time tracking, automated notifications and live delivery status updates give customers the information they need without requiring teams to manually respond to delivery enquiries. Radaro customers have reduced administrative workloads by up to 100% while delivering a better customer experience.
How does Radaro reduce “Where Is My Order” (WISMO) enquiries?
Radaro reduces WISMO enquiries by proactively keeping customers informed throughout the delivery journey. Automated SMS and email notifications provide customers with access to real-time driver tracking, accurate ETAs and live delivery status updates through a branded tracking portal.
Can the customer tracking portal be customised to match our brand?
Yes. Radaro’s branded tracking portal lets you create a consistent customer experience beyond checkout and throughout the delivery journey.
How do automated delivery SMS and email notifications work?
Radaro automatically sends SMS and email notifications at key stages of the delivery journey, keeping customers informed before, during and after delivery without requiring teams to manually send updates.
What can customers see with real-time delivery tracking?
Customers can use a secure tracking link to view their driver’s real-time location, accurate ETA, delivery status and key delivery information.
How does Radaro help reduce delivery administration costs?
Real-time tracking, automated notifications and live delivery status updates give customers the information they need without requiring teams to manually respond to delivery enquiries. Radaro customers have reduced administrative workloads by up to 100% while delivering a better customer experience.
Deliver better customer experiences
See Radaro’s real-time driver tracking in action.
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Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
Deliver better customer experiences
See Radaro’s real-time driver tracking in action.
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
Deliver better customer experiences
See Radaro’s real-time driver tracking in action.
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Radaro © 2026. All rights reserved.
Deliver better customer experiences
See Radaro’s real-time driver tracking in action.
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
