Delivery software for Retail

Radaro is a last-mile delivery management platform built for retailers that want the delivery experience to match the quality of their brand.

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TRUSTED BY LEADING RETAIL BRANDS

Delivery software built for modern retail

Radaro is an enterprise delivery management platform built for retailers managing complex last-mile operations.

We seamlessly connect your back office, delivery teams and customers to give you real-time visibility across your delivery network, reduce failed deliveries and customer enquiries, protect the customer experience beyond checkout, and provide the operational intelligence to continuously improve performance.

Challenges

Challenges

Does this sound like Your Retail operation?

Your delivery experience doesn't match your brand experience

Limited visibility and poor communication can quickly undermine the experience customers have post-checkout.

Your delivery experience doesn't match your brand experience

Limited visibility and poor communication can quickly undermine the experience customers have post-checkout.

Lack of real-time delivery visibility

When deliveries are spread across owned fleets and third-party carriers, it can be difficult to see what's happening across your network in real time.

Lack of real-time delivery visibility

When deliveries are spread across owned fleets and third-party carriers, it can be difficult to see what's happening across your network in real time.

Customers are asking "Where is my order?"

Broad delivery windows, inaccurate ETAs and limited tracking create uncertainty and drive avoidable enquiries.

Customers are asking "Where is my order?"

Broad delivery windows, inaccurate ETAs and limited tracking create uncertainty and drive avoidable enquiries.

Failed deliveries are rising

With large delivery windows and no live tracking, customers are often not home when you arrive.

Failed deliveries are rising

With large delivery windows and no live tracking, customers are often not home when you arrive.

No POD audit trail

Relying on paper records or inconsistent proof of delivery makes it difficult to resolve disputes and verify completed jobs.

No POD audit trail

Relying on paper records or inconsistent proof of delivery makes it difficult to resolve disputes and verify completed jobs.

You're collecting customer feedback too late

Without real-time post-delivery feedback, poor experiences can go unnoticed until they become complaints, negative reviews or lost customers.

You're collecting customer feedback too late

Without real-time post-delivery feedback, poor experiences can go unnoticed until they become complaints, negative reviews or lost customers.

Use Cases

Use Cases

Use Cases

Built for every part of your retail operation

Managers

Drivers

Customers

Executives

Managers

Complete network visibility

Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.

Compliance checklists

Ensure total adherence of drivers to exhaustive chain-of-responsibility checklists, which is recorded instantaneously within the Radaro management interface. This includes the activation of email and API-driven notifications in case of non-compliant responses, supplemented with visual evidence and driver commentary.

Streamlined driver / carrier onboarding

Effortlessly integrate your team of drivers, whether they are in-house or part of a contracted network, using the seamless onboarding process available directly through the Radaro management interface.

Managers

Drivers

Customers

Executives

Managers

Complete network visibility

Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.

Compliance checklists

Ensure total adherence of drivers to exhaustive chain-of-responsibility checklists, which is recorded instantaneously within the Radaro management interface. This includes the activation of email and API-driven notifications in case of non-compliant responses, supplemented with visual evidence and driver commentary.

Streamlined driver / carrier onboarding

Effortlessly integrate your team of drivers, whether they are in-house or part of a contracted network, using the seamless onboarding process available directly through the Radaro management interface.

Managers

Drivers

Customers

Executives

Managers

Complete network visibility

Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.

Compliance checklists

Ensure total adherence of drivers to exhaustive chain-of-responsibility checklists, which is recorded instantaneously within the Radaro management interface. This includes the activation of email and API-driven notifications in case of non-compliant responses, supplemented with visual evidence and driver commentary.

Streamlined driver / carrier onboarding

Effortlessly integrate your team of drivers, whether they are in-house or part of a contracted network, using the seamless onboarding process available directly through the Radaro management interface.

Managers

Drivers

Customers

Executives

Managers

Complete network visibility

Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.

Compliance checklists

Ensure total adherence of drivers to exhaustive chain-of-responsibility checklists, which is recorded instantaneously within the Radaro management interface. This includes the activation of email and API-driven notifications in case of non-compliant responses, supplemented with visual evidence and driver commentary.

Streamlined driver / carrier onboarding

Effortlessly integrate your team of drivers, whether they are in-house or part of a contracted network, using the seamless onboarding process available directly through the Radaro management interface.

Case Studies

Case Studies

Don’t just take our word for it

Frequently asked questions

Frequently asked questions

FAQs

How can delivery software improve retail delivery operations?

Delivery software helps retailers gain real-time visibility across their delivery network, reduce failed deliveries, automate customer communication, improve proof of delivery and create a more consistent post-purchase experience.

How can delivery software improve retail delivery operations?

Delivery software helps retailers gain real-time visibility across their delivery network, reduce failed deliveries, automate customer communication, improve proof of delivery and create a more consistent post-purchase experience.

How can retailers reduce "Where is my order?" enquiries?

Providing proactive delivery notifications, accurate ETAs and real-time tracking keeps customers informed throughout the delivery journey, reducing uncertainty and the need to contact customer service teams for updates.

How can retailers reduce "Where is my order?" enquiries?

Providing proactive delivery notifications, accurate ETAs and real-time tracking keeps customers informed throughout the delivery journey, reducing uncertainty and the need to contact customer service teams for updates.

Can Radaro manage both owned fleets and third-party delivery carriers?

Yes. Radaro gives retailers a single platform to manage deliveries across owned fleets, contracted carriers and hybrid delivery networks, providing consistent visibility, customer communication and delivery data across the operation.

Can Radaro manage both owned fleets and third-party delivery carriers?

Yes. Radaro gives retailers a single platform to manage deliveries across owned fleets, contracted carriers and hybrid delivery networks, providing consistent visibility, customer communication and delivery data across the operation.

Can Radaro integrate with our existing retail systems?

Yes. Radaro is designed to integrate with ERP, order management, warehouse management, CRM and other back-office systems, allowing delivery data to flow seamlessly between your existing technology and last-mile operations.

Can Radaro integrate with our existing retail systems?

Yes. Radaro is designed to integrate with ERP, order management, warehouse management, CRM and other back-office systems, allowing delivery data to flow seamlessly between your existing technology and last-mile operations.

Can customers track their retail deliveries in real time?

Yes. Customers can receive branded notifications and access a live tracking experience with dynamic ETAs, helping them plan around their delivery and increasing the likelihood of a successful first delivery attempt.

Can customers track their retail deliveries in real time?

Yes. Customers can receive branded notifications and access a live tracking experience with dynamic ETAs, helping them plan around their delivery and increasing the likelihood of a successful first delivery attempt.

Deliver better customer experiences

See Radaro's delivery software for retail in action.

Deliver better customer experiences

See Radaro's delivery software for retail in action.

Deliver better customer experiences

See Radaro's delivery software for retail in action.

Deliver better customer experiences

See Radaro's delivery software for retail in action.