Transportation
Driving a Digital Evolution at CSA Transportation
Discover how CSA Transportation, a leading Canada/US LTL carrier, transformed its operations with Radaro’s mobile-first logistics platform—streamlining dispatch, boosting driver visibility, and delivering instant shipment updates across its 15-terminal network in just seven weeks.
The Results with Radaro
100
%
Driver visibility
100
%
Driver visibility
35
%
Drop in customer enquiries
35
%
Drop in customer enquiries
7
Week rollout
across 15 terminals
7
Week rollout
across 15 terminals
Company Overview
CSA Transportation, a leading Canada/US LTL shipping company, saw the opportunity to further modernize operations to enhance customer visibility with the latest technology in real-time tracking and instant shipment updates. This initiative represents CSA’s ongoing commitment to deliver a superior client experience across its network of 15 terminals throughout Canada and the U.S.
Industry
Transportation / Logistics (LTL)
Network Footprint:
15+ Terminals (North America)
Use Cases
Mobile-first dispatch, driver visibility, POD automation & API-led integrations with TruckMate
01.
The Challenge
Streamlining dispatching workflows
Accelerating POD processing for faster confirmations
Improving scanning speed and reliability
Enhancing real-time driver visibility to meet customer expectations
Reducing customer service demands through better shipment transparency
Making driver tools more intuitive and responsive
Optimizing data flow
02.
The Solution
CSA implemented Radaro, a mobile-first, cloud-based logistics management platform that tied into their existing Trimble’s TruckMate TMS, which enabled
Live dispatch visibility across the network
Real-time driver tracking with geolocation stamps
Instant PODs, Customs invoices and BOL’s with digital signature and image capture
Automated customer notifications to reduce inbound inquiries
Centralized reporting to benchmark operational performance
Realtime system uploads and downloads
Realtime TMS API integrations bidirectional
Built in Route optimization functionality.
True GPS breadcrumb tracking and reporting
03.
The Outcome
One of the most remarkable aspects of CSA’s transformation was the speed and simplicity of deployment:
The solution was configured, tested, piloted, and scaled to all drivers within 7 weeks.
The platform's modular design allowed CSA to roll out the features they needed fast, such as Document Scanning and Proof of Delivery.
Once configured, it worked seamlessly—no complex integrations or prolonged change management required.
Critical API integrations to TMS provided deployment and testing accuracy with speed to delivery.
This accelerated rollout enabled CSA to unlock operational improvements and ROI without disruption.
Target | Improvement Achieved |
|---|---|
POD Submission Time | Instant digital submission at delivery |
Dispatch efficiency | More automation reducing manual workload |
Shipment updates | Real-time visibility for customers |
Driver visibility | 100%route visibility across the network |
04.
Looking ahead
CSA is now equipped with a mobile solution to better dispatch, plan routes and manage drivers in real-time. With its digital foundation in place, CSA is positioned to continue scaling technology and operations—delivering faster decisions, better visibility, and a more connected logistics experience across its entire LTL network.
Testimonials
Our customers expect their transportation partner to offer the most up to date platform for shipment visibility and dispatch management. With Radaro, we are even better equipped to give customers real-time insights while also empowering our drivers and dispatchers with the tools they need to perform efficiently.
Herman Fallick
President & CEO, CSA Transportation
Our customers expect their transportation partner to offer the most up to date platform for shipment visibility and dispatch management. With Radaro, we are even better equipped to give customers real-time insights while also empowering our drivers and dispatchers with the tools they need to perform efficiently.
Herman Fallick
President & CEO, CSA Transportation
The Results with Radaro
100
%
Driver visibility
35
%
Drop in customer enquiries
7
Week rollout
across 15 terminals
Company Overview
CSA Transportation, a leading Canada/US LTL shipping company, saw the opportunity to further modernize operations to enhance customer visibility with the latest technology in real-time tracking and instant shipment updates. This initiative represents CSA’s ongoing commitment to deliver a superior client experience across its network of 15 terminals throughout Canada and the U.S.
Industry
Transportation / Logistics (LTL)
Network Footprint:
15+ Terminals (North America)
Use Cases
Mobile-first dispatch, driver visibility, POD automation & API-led integrations with TruckMate
01.
The Challenge
Streamlining dispatching workflows
Accelerating POD processing for faster confirmations
Improving scanning speed and reliability
Enhancing real-time driver visibility to meet customer expectations
Reducing customer service demands through better shipment transparency
Making driver tools more intuitive and responsive
Optimizing data flow
02.
The Solution
CSA implemented Radaro, a mobile-first, cloud-based logistics management platform that tied into their existing Trimble’s TruckMate TMS, which enabled
Live dispatch visibility across the network
Real-time driver tracking with geolocation stamps
Instant PODs, Customs invoices and BOL’s with digital signature and image capture
Automated customer notifications to reduce inbound inquiries
Centralized reporting to benchmark operational performance
Realtime system uploads and downloads
Realtime TMS API integrations bidirectional
Built in Route optimization functionality.
True GPS breadcrumb tracking and reporting
03.
The Outcome
One of the most remarkable aspects of CSA’s transformation was the speed and simplicity of deployment:
The solution was configured, tested, piloted, and scaled to all drivers within 7 weeks.
The platform's modular design allowed CSA to roll out the features they needed fast, such as Document Scanning and Proof of Delivery.
Once configured, it worked seamlessly—no complex integrations or prolonged change management required.
Critical API integrations to TMS provided deployment and testing accuracy with speed to delivery.
This accelerated rollout enabled CSA to unlock operational improvements and ROI without disruption.
Target | Improvement Achieved |
|---|---|
POD Submission Time | Instant digital submission at delivery |
Dispatch efficiency | More automation reducing manual workload |
Shipment updates | Real-time visibility for customers |
Driver visibility | 100%route visibility across the network |
04.
Looking ahead
CSA is now equipped with a mobile solution to better dispatch, plan routes and manage drivers in real-time. With its digital foundation in place, CSA is positioned to continue scaling technology and operations—delivering faster decisions, better visibility, and a more connected logistics experience across its entire LTL network.
Testimonials
Our customers expect their transportation partner to offer the most up to date platform for shipment visibility and dispatch management. With Radaro, we are even better equipped to give customers real-time insights while also empowering our drivers and dispatchers with the tools they need to perform efficiently.
Herman Fallick
President & CEO, CSA Transportation
Our customers expect their transportation partner to offer the most up to date platform for shipment visibility and dispatch management. With Radaro, we are even better equipped to give customers real-time insights while also empowering our drivers and dispatchers with the tools they need to perform efficiently.
Herman Fallick
President & CEO, CSA Transportation
Take Control of Your Last Mile
Discover what Radaro can do for you
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Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
Take Control of Your Last Mile
Discover what Radaro can do for you
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
Take Control of Your Last Mile
Discover what Radaro can do for you
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Radaro © 2026. All rights reserved.
Take Control of Your Last Mile
Discover what Radaro can do for you
Radaro is the intelligent delivery management platform built for complex, real-world supply chains.
Deliver Better At Every Mile.
Company
Radaro © 2026. All rights reserved.
